A home care provider has assisted over fifteen thousand people throughout the course of one year.

The Wantage-based organisation Helping Hands Home Care showcased this accomplishment in its 2025 impact report, which additionally demonstrated strong levels of customer approval.

The business achieved a mean score of 9.1 out of 10 on Homecare.co.uk, with individual locations reaching figures up to 9.7.

Emma Pearson, the company’s chief executive, stated that the report illustrates how the organisation fulfills its mission on a daily basis. She noted that their care workers positively impact customers’ lives in numerous ways, enabling them to remain comfortably in their own homes and communities. She expressed enthusiasm about recognising this achievement alongside the efforts of the entire Helping Hands workforce.

On Trustpilot, the provider maintains a score of 4.7 out of 5 derived from more than four thousand seven hundred customer assessments, while ninety-nine percent of its locations hold ‘Good’, ‘Excellent’, or ‘Outstanding’ classifications from the Care Quality Commission.

The business utilises a workforce of six thousand one hundred carers who collectively provided over five million hours of both live-in and visiting care services throughout the previous year.

Its support centre processed in excess of ninety thousand telephone enquiries, offering assistance around the clock to those using its services.

Helping Hands additionally broadened its presence by establishing ten additional locations during 2025.

Ms Pearson commented that the organisation has persistently prioritised quality and customer experience across all operations, and she takes great pleasure in seeing the company’s standing for elevated standards continue to receive acknowledgment. She stated that the customer satisfaction rating on Homecare.co.uk now stands at 9.1 out of 10.